Shipping policy
Shipping Policy
Last Updated: June 2026
Welcome to Tee Sapiens. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, sales events, or product launches, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- India: 4–10 business days
- Remote Areas: 7–14 business days
- International Orders: 10–21 business days (if available)
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order value.
- Free shipping promotions, if applicable, will be displayed on the website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and tracking link.
Incorrect Address
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.
Failed Deliveries
If a package is returned to us due to:
- Incorrect address
- Multiple failed delivery attempts
- Refusal to accept delivery
The customer may be responsible for any reshipping charges.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
For international orders, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.
Order Changes & Cancellations
Order modifications or cancellations can only be requested before the order has been shipped. Once dispatched, changes cannot be guaranteed.
Contact Us
For shipping-related questions, please contact us:
Email: support@teesapiens.com
Business Name: Tee Sapiens
We appreciate your trust and look forward to delivering your order.